Pros

Good price and easy to setup and use.

Cons

Fairly unfamiliar brand

Overall Score

8.0
Intro

Intro

Despite not necessarily being classed as a ‘household name’ in the antivirus world, Trend Micro are still a big company, with consistent billion dollar revenue figures. The company have made their name in the computer security market by growing to dominate the server security area, running as the top global server security provider 6 years running, earning them a company valuation of $5 billion. Their website claims that they have protected systems from over 100 million threats and counting and have been in business for almost 30 years, so they are experienced in protecting computers to say the least. Trend Micro may be industry leaders in safeguarding servers, but how do their personal use products stack up?

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    Overall rating
Value

Value

For $35, Trend Micro will supply you with a year’s worth of ‘Antivirus + Security 10’ for 1 PC. Focusing mainly around protection from Ransomware (one of the fastest growing and most devastating types of malware around), their software will keep you safe from ‘over 250+ million daily threats’. The product is cheap, but it shows in the feature set, the best value for money is with Trend Micro’s ‘Maximum Security 10’... For just under $40, you get protection on 3 devices (PC, Mac, Android or iOS) and a ton of great features. The extra $5 gives you Family Protection, some very useful privacy features and the option to protect your mobile devices too. It’s definitely worth spending the extra few bucks and opting for the more expensive protection solution.

Reliability and Security

Reliability and Security

Trend Micro’s cloud solution is a very effective way of reducing effect on computer power, but what effect does it have on the reliability of the software? As far as we can tell, none at all. Their antivirus has a great reputation in the community, but their effectiveness is hard to compare due to their refusal to partake in standardized tests from Virus Bulletin since 2008. However, they do continue to score well in other tests, winning awards left, right and centre from commendable sources. The software is extremely easy to use, with the computer scans and helpful information right on the app’s doorstep.

Support and Customer Service

Support and Customer Service

Support isn’t hard to access with Trend Micro and it’s extremely helpful when you need it. They have an extensive online knowledge base which is packed with information as is likely to answer the majority of your questions. You can also reach tech experts through live chat, email and over the phone. A great addition to the Trend Micro support line up is the use of a forum, where users of their products can reach out to one another to ask questions. You can also search through questions that have been asked before, which can be a good alternative to using live chat (you have to fill out a large form before being able to use live chat, so in some cases searching for the answer yourself is quicker).

Features

Features

The most impressive part about Trend Micro’s antivirus solutions is the implementation of cloud based protection delivery, something no other antivirus provider does. A feature the products have inherited from the company’s deep background in servers. This contributes to it’s ability to work seamlessly in the background, unlike a lot of other backgrounds. Other great features you will find on Trend Micro’s software are Mobile Device Protection, system optimization and an emphasis on protection from Ransomware (sometimes ignored by other antivirus companies). One interesting feature we’ve not seen elsewhere is the scanning of privacy settings on your social media accounts, helping you keep safe online.

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  • Instantly identify harmful threats
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  • Delete redundant files
  • Secure internet connection