Apple Mac Compatible
Reliability and Security
Trend Micro’s cloud solution is a very effective way of reducing effect on computer power, but what effect does it have on the reliability of the software? As far as we can tell, none at all. Their antivirus has a great reputation in the community, but their effectiveness is hard to compare due to their refusal to partake in standardized tests from Virus Bulletin since 2008. However, they do continue to score well in other tests, winning awards left, right and centre from commendable sources. The software is extremely easy to use, with the computer scans and helpful information right on the app’s doorstep.
Detects and removes malicous software on your computer like viruses, adware or spyware.
Spyware secretly monitors what you do on your computer. Its aim is usually to capture passwords, banking credentials and credit card details.
Detect which websites are safe and can be trusted. Block malware websites and downloads.
Real-Time protection runs in the background and monitors your system continuously, blocking malware before it gets on your hard-drive.
Adware is malicous software that automatically displays or downloads advertising material such as banners or pop-ups.
Set your own scheduled for system antivirus scans including what locations to scan.
Easily manage and keep all your passwords secure in one place.
Remote managment of Windows firewall or built-in advanced firewall tools.
Support and Customer Service
Support isn’t hard to access with Trend Micro and it’s extremely helpful when you need it. They have an extensive online knowledge base which is packed with information as is likely to answer the majority of your questions. You can also reach tech experts through live chat, email and over the phone. A great addition to the Trend Micro support line up is the use of a forum, where users of their products can reach out to one another to ask questions. You can also search through questions that have been asked before, which can be a good alternative to using live chat (you have to fill out a large form before being able to use live chat, so in some cases searching for the answer yourself is quicker).
24/7 phone support for billing and technical questions.