Norton Review

One of the most recognizable brands in the antivirus industry, Norton have been in the game since 1991. In the first half of 2007, Norton held a 61% market share of antivirus / security suite products, making them the household name in PC protection. Despite their success in the market, they have been subject to a lot of criticism in the media ­ as you can imagine, through being such a high profile name and having a widely used piece of software, any blunders from Norton results in mass upset. Norton is infamous for it’s convoluted uninstall process, their removal tool only removing certain aspects of the product and leaving others, but should this affect your choice when deciding on an Antivirus software?



Windows Compatible

Apple Mac Compatible

Android Compatible

iPad/iPod Compatible

Reliability and Security

Given Norton’s experience in the antivirus / PC security arena, you should expect a quality malware removal tool with little-to-no hitches in performance. (A slip from such important software can mean the end of your PC) Unfortunately, expectations don’t necessarily match up to reality with Norton’s antivirus product. In antivirus tests, Norton’s antivirus all to often picks up completely docile software as dangerous. In a usage case, this means that the software may flag up your pre-existing, completely safe software as a threat to your safety, rendering the otherwise harmless software unusable. (If you follow the software’s advice and quarantine it)

Removes Malware
Removes Malware

Detects and removes malicous software on your computer like viruses, adware or spyware.

Removes Spyware
Removes Spyware

Spyware secretly monitors what you do on your computer. Its aim is usually to capture passwords, banking credentials and credit card details.

Web Protection
Web Protection

Detect which websites are safe and can be trusted. Block malware websites and downloads.

Block Phishing Websites
Block Phishing Websites

Block 'spoof' websites designed to steal your personal information, normally after clicking a fake email.

Real-Time Protection
Real-Time Protection

Real-Time protection runs in the background and monitors your system continuously, blocking malware before it gets on your hard-drive.

Removes Adware
Removes Adware

Adware is malicous software that automatically displays or downloads advertising material such as banners or pop-ups.

AV-Test Top Product
AV-Test Top Product

AV Test Top Product Award


VPN Internet Security
VPN Internet Security

Browse anonymously and securly online. Encrypt your connection to the Internet to block hackers from intercepting your data.

Scheduled Scans
Scheduled Scans

Set your own scheduled for system antivirus scans including what locations to scan.


Remote managment of Windows firewall or built-in advanced firewall tools.

Identity Protection
Identity Protection

Identity protection from Experian intergrated to protect your idenity on and offline.

Support and Customer Service

Norton are often shamed for their customer support, with many reported cases of Norton ‘security experts’ telling users their computers are infected and need to be fixed. Of course, there never was an infection and the security experts charge the user a fee for it to be ‘fixed’. We never felt so much as ‘conned’ by Norton support, but there we certainly weren’t impressed by it. Getting to a point where you can speak to a human at Norton for help isn’t as easy as it should be, your best bet is searching Google for the ‘Contact Us’ page. When you do reach it, you are offered ‘Live Chat’ support, which is a great way of offering and receiving support in the antivirus market. As well as live chat, Norton offer support over the phone. Annoyingly however, you have to fill out a form to get a number to call. In situations whereby you require support, you are likely to already be disgruntled. If you then had to peruse their website just to find a way of contacting them, it would annoy you even more. Consider this when making your decision on Norton.

Phone Support
Phone Support

24/7 phone support for billing and technical questions.

Live Chat Support
Live Chat Support

Customer service includes live chat for a quick respsonse to any issues.

Customer Reviews For Norton

Jeff S - 1 month ago

Been using it for years on about 7 devices.... fast and works well. I'm an IT guy for last 30 years.

Rato - 1 month ago

used it for many years works well !

Darryl - 1 month ago

Norton will not allow you to uninstall their product—if you get it, you're stuck with it. Slowed my laptop down dramatically.

mary dubois - 1 month ago

teck are not helpful. should have people who talk English. worst even when doing live chat. blew my cool. 6 hours and they still have not fixed the problem. we are paying them for the service but they want you to do the work. come clean and fix the virus and how did they let it in. bad company to work with. keep sending me to do the work they should have done. also I see that others have slowed down. what gives.

george - 2 months ago

good - 2 months ago

used it for many years works well

Bill - 2 months ago

Way too much BLOAT WARE! They may be alright if their software was not full of adds and useless junk! Eats a ton of resources and slowed my system way down. When I reviewed the programs/ memory use it was in the top 3. They apparently have outgrown their britches and their egos have swollen with the success to the point they have become useless and a nuisance.

Carol - 2 months ago

I have had Norton for years and wouldn't use anything else.

John - 2 months ago

Expensive, always seemed to be working in background and slow my PC to a crawl. Would never use again

Brownie - 3 months ago

slowed my pc to a crawl !

Jack - 3 months ago

I paid for Norton as a virus protector for my parents. When they passed away Norton glad transferred the coverage to my computer. This really impressed me.

Leon - 3 months ago

Unfortunately, I had the misfortunes of using this product as a new computer user. I thought it would be great since it's been around for a long time. Shame of on them for their deceptions.

AJ - 3 months ago

Run from Norton. I was given an upgrade to Norton 360 with there VPN service. It was a totally mess and it was hacked. Norton is tracking your every move through there VPN service.

greg - 4 months ago

Norton suddenly stopped working I have a 12 month subscription I have one month to go and I have now been shut out no email to say I had one month to go no nothing just shut me down I cannot even log in to Norton as it doesn't recognise me. but funny enough it says if I renew I will have access to my account hahahaha fuck you Norton your not the only protection out there ill now do my best to warn everyone away from your scamming company

Robert from Australia - 4 months ago

It works, but on every startup on an iMac, it says "Error" Fix now. It takes therefore, soooo very long to fix and start, during which time the iMac can't be used. Norton have tried to fix it for me roughly 8 times but nothing has changed; it therefore seems to be incompatible with iMac and I am sick of their smart arse support people who think they are clever, but in fact are arrogant and ignorant. They always start by saying " Let me fix this for you"..but they never do.

Norton Features

  • Removes Malware
  • Removes Spyware
  • Web Protection
  • Block Phishing Websites
  • Real-Time Protection
  • Removes Adware
  • VPN Internet Security
  • Scheduled Scans
  • Firewall
  • Identity Protection
  • Phone Support
  • Live Chat Support
  • Windows Compatible
  • Apple Mac Compatible
  • Android Compatible
  • iPad/iPod Compatible
  • AV-Test Top Product

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