Pros

Ease of use, very solid performance.

Cons

No free trial available as standard.

Overall Score

8.9
Intro

Intro

One of the top brands in the antivirus market since it’s inception, McAfee Antivirus (named after the company founded by the product’s famed creator ­ John McAfee, who resigned from the company in 1994) quickly rose to heights in the late 90’s as the most proficient antivirus software available. Now owned by Intel Security Group (purchased in 2010 for a cool $7.68 billion), the McAfee antivirus products are still a powerhouse in the market, banking on almost 30 years of experience offering PC protection products. Now a 30 ­strong arsenal of products, McAfee have a lot to offer in the cyber protection world, from protecting your mobile phone to safeguarding large organization server bases, but what can they do for you in protecting your computer, and are they worth trying?

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    Overall rating
Value

Value

McAfee base antivirus product, ‘McAfee Total Protection’, has a $49.99 / year price tag and a slew of awards advocating their product, which is a great indicator of good value for money. This initial assumption is supported by a strong feature set, offering much more than just removal of different types of malware. The base product seems to be a culmination of a number of other products in the McAfee range, pulling features from many different security solutions they offer in other packages. The icing on the cake is the ability to ‘Protect every device you own with the same subscription at no extra cost’. This looks past what other antivirus companies offer as ‘multiple licenses’ and we think it is a great addition to the service. Overall, McAfee proves itself to be well worth the $50 price tag.

Reliability and Security

Reliability and Security

As mentioned in the features section, McAfee antivirus software is generally very reliable and, in the most recent test, above industry standard. According to usage tests, it’s the same story for the product’s usability… With no false detection's of legitimate software as malware, McAfee antivirus is miles ahead of the industry average (5, out of a possible 1,328,235). This makes for a great user experience and a refreshing lack of mistaken flagging up of harmless software which is all too common in antivirus products. The user interface of the product is very simple and easy to navigate, unlike other antivirus software with good feature sets.

Support and Customer Service

Support and Customer Service

If you need support it is relatively easy to get, you can choose between chat support, email support and phone support, all available around the clock. During a period of high volume, we only had to wait 2 minutes to connect with a representative at McAfee via chat support, so we can vouch for their availability. Their support avenues aren’t just good for helping with the product, they are also a great way to brush up on your linguistics as they offer phone support in 10 different countries and 5 different languages, as well as chat support in over 20 languages.

Features

Features

McAfee is filled with great features, from safely storing passwords to permanent deletion of sensitive files. The product feels and acts like McAfee haven’t skipped corners on features protecting the user from online threats, they even go as far as building in a feature which prevents you from spreading malware and SPAM. In terms of the basic functionality, McAfee antivirus products continue to score well with comparative organizations. In a recent test from AV­TEST (a respected organization in the antivirus market), the latest McAfee product picked up 98.1% of new malware samples and 99.9% of the existing malware samples. (Industry average of 97% and 99% respectively)

Customer Feedback For McAfee

winnie - 2 months ago

I bought this a little over 6 months ago to support us for a year and now it says its been expired. We did not even have it for a year. Very disappointed.

Rubicon - 2 months ago

I installed the free version 5 years ago on the advice of the IT department of the hospital where I worked. Upgraded to the paid service 2 years ago. Have never not been protected. Current hospital where I work uses the professional version.

Karman - 3 months ago

Tried McAfee FREE TRIAL. $44+ change after trial. Due to health issues, I didn't see their END OF TRIAL coming email until too late. Later accidentally saw I was charged $96.74. Refused refund for over charge. ON going, but think I won't win. They said they removed TRIAL from my PC, and did a renewal for me. How did they do that? Seems illegal entry into my PC?

sergio - 3 months ago

I been using the total protection package , work very good on protecting all my devices , cleans and my computer runs great

Cal - 3 months ago

I bought a full version of McAfee. After one year I began getting pop ups that my subscription was running out and asking me to renew. I waited till just days before my expiry, then clicked no to renewal. That very day I began to have problems with my computer. I downloaded a free anti virus days later and it found a virus. Coincidence? I think not!!!!!!!!!!!!!!!! I'll never let McAfee into my computer again!!!!!

Dsvid - 3 months ago

Been using for 10 months with absolutely no problems. Used Kaspersky previously for 10 years also without no problems. Not sure why others are having problems

monty - 4 months ago

bad news, hard to get it to cooperate with what you want to view on the internet. extremely hard to uninstall, once your stuck with it... they want to charge your card, even after you tell them no. Go with Norton nor someone else!!

John McAfee - 4 months ago

The only thing that McAfee protects is you from being able to use your computer. Damn resource hog. I used to have a good product but they ruined it. I do have the solution though ...

John McAfee - 4 months ago

The only thing that McAfee protects is you from being able to use your computer. Damn resource hog. I used to have a good product but they ruined it. I do have the solution though ...

j singer - 4 months ago

Works well of me have it on all my PC. Never had a problem with it. It has even stopped malware on computer that was emailed to me. I highly recommended it.

yoyley - 4 months ago

i have this anti virus it does things in background this is a pretty good anti virus

Carolyn - 7 months ago

Does not protect computer from malware. I can't wait until my subscription runs out so I can go back to Norton>

rebecca - 7 months ago

good protects ongoing malware problem.

Tarzan - 7 months ago

I am well pleased with McAfee products, the best on the market. I don't understand those bad reviews but then again we all have our experiences. As for me their products are the best and highly recommended, just read the experts reviews and from my experience they are tops. I have been using various antivirus software for years and just renewed my subscription.

Allan Councill - 8 months ago

McAfee is what I use, however it did not catch one of the (hold your computer for ransom) Trojans/virus, I turned to Kaspersky lab for help and they got it out and I got back to doing business S I am wondering if McAfee is really protecting my computer thinking of changing.

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