Pros

Wide range of packages to choose from, good support.

Cons

Detection rates can be excessive despite regular scans.

Overall Score

8.4
Intro

Intro

Kaspersky, founded in 1997, and supporting 200 countries and territories is probably the dark horse of all antivirus software, it’s not the most well known (ranked third largest consumer security firm in the world) even with their 400 million users. Bear in mind AVG has around 200 million ‘active’ users and is probably the most popular software out there! Similarly to AVG, Kaspersky has a broad range of products from total security to password management software and is arguably the best designed software on the market, with it’s awesome user interface and thorough virus­detection algorithms. In 2014 the company was granted with the “AV­Test ­ Best Performance Award” for its minimal impact on system performance in all tests of solutions for home users ­ which shows they care about the running of their customer’s devices, obviously this is great news for those who are concerned about software using too much memory or processing power.

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    Overall rating
Value

Value

Due to Kaspersky designing and selling such a variety of products (even when it comes to security suites alone) it’s hard to know which version of the software you should consider using. The most popular and most widely used security products are Antivirus, Internet and Total Security suite. Prices start from $34.99, $39.99 and $49.99 per year, per license, respectively. 3 user licenses are also available.

Reliability and Security

Reliability and Security

Kaspersky’s detection rates are amongst the highest of all security software, so immediately you’ll think, this is definitely a good piece of kit, however this can become a nuisance as some reports say that the software is “too safe” and therefore has a detrimental affect on your machines’ performance. Nevertheless with a little tinkering around with the settings you can make the software work well, very well infact and you can definitely rely on it catching out those nasty downloads. In terms of the design of the software itself, the user interface is very intuitive and easy to use, so when it comes to tinkering around you shouldn’t have any problems navigating through the backend.

Support and Customer Service

Support and Customer Service

No matter what security product you purchase, you will receive the same 24/7 online sales support, technical support via phone, live chat, email and knowledge base and not to mention products come with a 30 day “no questions asked” money back guarantee on all purchases.

Features

Features

The features per suite vary greatly but as the name suggests 'Total Security' includes the most and incorporates all of what antivirus and internet security have, plus more! Saying that, all of these features could easily be an overkill for the standard user and the basic antivirus suite is most likely to be adequate for you, but for an extra $15 per year, would it be rude not to make use of those extra features?

Customer Feedback For Kaspersky

pugger - 1 week ago

Kaspersky customer service is terrible I would never use them again i have Total Security program but my computer has been infect 2 times in a short time.

Stephen Cooper - 2 weeks ago

Kaspersky has come a long way but still has a long way to go to gain credibility as a force to be reckoned with.

Jacob - 3 months ago

Tried to renew my license, but got continuous error. Customer service was awful, the guy kept asking questions that I already answered several times. Would not recommend.

Don - 3 months ago

I have been using Kaspersky for over five years (backed up by Matwarebytes) and have never had a virus. I find it easy to use & non-intrusive. It never interferes with any other programs and I personally have no reason to switch.

K - 3 months ago

Kaspersky is a hacker working for the KGB. Be careful, do not get into this threat. This company is a spy working for the Russian government. STAY AWAY!! This company will steal your personal information.

David T - 4 months ago

Works better than any I have used before.It gets anything that looks funny.Some people dont read how it works ,then they have a problem and blame Kasp.Ive had it since XP.The Best

John Long - 4 months ago

Using Kaspersky for over 15 years - top notch product. Some features are very usefull, like applications control for instance. The only "problem" it is more paranoid than most antiviruses - just like myself :-). Never had any security incedents on pc's protected by it. The fact that it is owned not by USA (CIA) company - one of The selling points to me.

Jon T - 4 months ago

I've been using Kaspersky for quite a few years and I can't help be give it a thumbs up purely based on it's protection and detection rate but having said that it most certainly isn't without it's problems and it can and does cause quite a lot of conflict with legitimate stuff and stops it from working properly. After the latest large update around a week ago I am unable to get Facebook to run smoothly any more and the chat there has been rendered pretty useless, I have massive problems getting into my Steam account and when I do it is still very touch and go how long I stay connected and I also now have several problems with stuff that is Firefox related. It is not at all easy to self navigate to the options that need to be changed to enable all these things to work correctly again and after just more than a week I'm still trying to find the solution and I'm still waiting for a reply from Tech Support... Despite the issues I mention above it will not stop me from continuing to use Kaspersky because the protection it gives is incredibly good.

Emma Hobbs - 4 months ago

Dont touch this company they take your money and after a number of emails and telephone conversations I am still not up and running. Taking them to the small claims court for a full refund which they refuse to give as past 14 days. In other words, you pay for nothing from Kaspersky

MQ55 - 4 months ago

I have used Kaspersky since 2007 and it's worked fine for me. In 2014 i combined it with Malwarebytes Premium still work fine.

markous - 5 months ago

Have been using Kaspersky AV since the day it was released and I can honestly say it is by far the best AV I have ever used. I do admit that around the year 2000 to 2002 it did get a bit "over protective" when it came to using or visiting certain websites via Internet Explorer but that soon got fixed and it was roughly the same time it became a resource killer on my pc and slowed my laptop and pc right down but again Kaspersky listened to customers and resolved this problem. I have never had any issues since and does not slow down my devices. The service protection it provides is outstanding and in 20 years of using it I have had no issues or had to uninstall for failing to protect my devices. I have tried other AV's but uninstall within a few days because I am so used to Kaspersky's protection the other AV's do not even come close. I feel safe and mostly secure with Kaspersky

Eva Marie - 5 months ago

Just renewed Kaspersky and they charged me $79.99 with $89.99 crossed out! I should have just purchased it new for $59.99. Out $20.00 not very customer friendly for repeat business. Will not renew again next year.

don verille - 5 months ago

all those who don,t like kaspersky should let kaspersky acually do it,s job by that i mean actually not updating the bit bitdefender for windows and let kaspersky do it all which ,by the way they doe extremeley well..satisfied customer since day one...had the rest now got the best!..by the way not paid for this endorcement

Sandi - 5 months ago

I've used Kaspersky for over 7 years. Started with the AV then advanced to Internet Security. Been using that ever since with no problems. Even use on my laptops and tablet. A little pricey but I always search for one of their deals in their store.

Bimla - 5 months ago

I've used Kaspersky for the past 7 years with full satisfaction. I'm surprised others have had complaints

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