Pros

Wide range of packages to choose from, good support.

Cons

Detection rates can be excessive despite regular scans.

Overall Score

8.5
Intro

Intro

Kaspersky, founded in 1997, and supporting 200 countries and territories is probably the dark horse of all antivirus software, it’s not the most well known (ranked third largest consumer security firm in the world) even with their 400 million users. Bear in mind AVG has around 200 million ‘active’ users and is probably the most popular software out there! Similarly to AVG, Kaspersky has a broad range of products from total security to password management software and is arguably the best designed software on the market, with it’s awesome user interface and thorough virus­detection algorithms. In 2014 the company was granted with the “AV­Test ­ Best Performance Award” for its minimal impact on system performance in all tests of solutions for home users ­ which shows they care about the running of their customer’s devices, obviously this is great news for those who are concerned about software using too much memory or processing power.

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    Overall rating
Value

Value

Due to Kaspersky designing and selling such a variety of products (even when it comes to security suites alone) it’s hard to know which version of the software you should consider using. The most popular and most widely used security products are Antivirus, Internet and Total Security suite. Prices start from $34.99, $39.99 and $49.99 per year, per license, respectively. 3 user licenses are also available.

Reliability and Security

Reliability and Security

Kaspersky’s detection rates are amongst the highest of all security software, so immediately you’ll think, this is definitely a good piece of kit, however this can become a nuisance as some reports say that the software is “too safe” and therefore has a detrimental affect on your machines’ performance. Nevertheless with a little tinkering around with the settings you can make the software work well, very well infact and you can definitely rely on it catching out those nasty downloads. In terms of the design of the software itself, the user interface is very intuitive and easy to use, so when it comes to tinkering around you shouldn’t have any problems navigating through the backend.

Support and Customer Service

Support and Customer Service

No matter what security product you purchase, you will receive the same 24/7 online sales support, technical support via phone, live chat, email and knowledge base and not to mention products come with a 30 day “no questions asked” money back guarantee on all purchases.

Features

Features

The features per suite vary greatly but as the name suggests 'Total Security' includes the most and incorporates all of what antivirus and internet security have, plus more! Saying that, all of these features could easily be an overkill for the standard user and the basic antivirus suite is most likely to be adequate for you, but for an extra $15 per year, would it be rude not to make use of those extra features?

Customer Feedback For Kaspersky

Jan Bakker - 1 month ago

Tried to renew Kaspersky, but it came up with an error code. Bought a new version, same problem, same error code.

Dee - 1 month ago

Has worked fine for me for seven (7) years. I've found it to be more reliable than any of the others, ie: Norton and McAfee. I feel secure with Kaspersky.

David - 1 month ago

Some time ago I had discovered malware/virus on my Windows PC. I tried a few famous AV cleaners. After running, each said the PC was now disinfected and a reboot was required. But every time after starting a warning box popped up saying malware/virus detected. Kaspersky total security was the only AV software to eliminate the virus for good. Although sadly, the malware had done so much damage to the OS I had reformat and re install everything. I have been using Kaspersky total security for three years with no trouble on two PCs.

Terry - 1 month ago

customer service is the pits,not user friendly and way overpriced

Paula Legault - 3 months ago

Great tech support.

DENIS PONCHARD - 3 months ago

SORRY TO SAY KASPERSKY IS RUBBISH IT COST ME $330 TO HAVE MY COMPUTER CLEANED THEY FOUND THAT KASPERSKY WAS THE PROBLEM

Michael - 3 months ago

I have been using Kaspersky Internet Security for 4 years running , not a hitch in the past 4 , and will not use any of the others, they definitely made a believer out of me, great work.

Ron - 3 months ago

Kaspersky is the best antivirus I've ever used and I've used a lot of them! I suffered virus attacks that went under the radar of the other AV. Not so with Kaspersky. Furthermore it has never conflicted with any of my other applications and that includes all the whistles that come with Windows 10. I highly recommend. I'm befuddled by those who claim issues with Edge or Outlook or....

Margie - 3 months ago

I'm surprised by the things people say Kaspersky has caused for them. It does not interfere with Edge, or Outlook or give out a lot of pop ups on my PC. I've been very pleased with K. I had some issues getting it installed and the customer service helped me get that resolved with no problems.

Thad - 4 months ago

The customer support is lousy. It's very difficult to get in touch with someone who knows the product well and really can help right away. I have had a few issues, but could not get help in resolving them. It takes days, even weeks, until you get through their "clerical support", explaining over and over the same issue and providing all kind of reports, while those people just following their procedures. What a waste of time.

Rick - 4 months ago

I have had Kaspersky Total Security 2017 since Aug 2017. I was told that Windows 10 and Edge were compatible with Kaspersky. Then I found out the Safe Money feature did not like Edge and went to Explorer. Other problems have arisen and the help desk's 1st response is to blame them on Edge. They are still trying to resolve an issue with their software, that I reported over a week ago.

Michael - 5 months ago

I have Kaspersky Total Security 2017 version which I downloaded a few days ago - it totally blocked my internet access in Firefox saying that the site was unsafe - this is even worse than the previous version which gave the option of to "continue or quit" - terrible software - I am generous at 1 / 10 Mike - Ireland

Dani - 5 months ago

You can try every expensive AV software on the market, do scans every day but they still leave some files/programs. After installing and after first scan with Kaspersky you will see the result - at least 3-5 infections left from previous software. The best program since first release!!

Brian Pollard - 5 months ago

Kaspersky might offer good protection, but in my Win 10 system, it stops Outlook working properly and stops Microsoft Edge working altogether. Operation can be restored by turning of Kaspersky, and rebooting, but this is just a nuisance

Mary - 5 months ago

Great software and support. No complaints.

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