Apple Mac Compatible
Reliability and Security
One measure ESET excels in their Reliability, NOD32 is one of the strongest antivirus products on the market thanks to the heuristic algorithms it employs. Heuristic algorithms (in this case) are the algorithms used by antivirus products to spot malware which they have not seen an example of before. Spotting an antivirus which the company has seen before is easy, ESET are considered the best in the industry for spotting malware no one has seen before. The product itself is very easy to use thanks to it’s simple UI. You can tell very easily if you are fully protected (or at least as protected as ESET can make you), how to do a scan and how to get help.
Spyware secretly monitors what you do on your computer. Its aim is usually to capture passwords, banking credentials and credit card details.
Detect which websites are safe and can be trusted. Block malware websites and downloads.
Block 'spoof' websites designed to steal your personal information, normally after clicking a fake email.
VirusBulletin VB100 Award
Set your own scheduled for system antivirus scans including what locations to scan.
Includes tools which will help with the speed and optimization of your computer.
Support and Customer Service
In section, ideally we’d go through how ESET make up for poor features through their brilliant support, but that’s not the case this time. If you have any trouble with the product, beyond Installation and Activation, it can be very hard to find a needle of help in the haystack that is their ‘knowledge base’. To get help from humans on these issues, you need to fill out a mammoth of a form to just enquire. For US customers, you can make use of a live chat with ‘ESET customer care agents’, but these are only available for use up until 7pm and not on weekends.
24/7 phone support for billing and technical questions.
Customer service includes live chat for a quick respsonse to any issues.