Apple Mac Compatible
Reliability and Security
You can find many different examples of organizations and reports commending Bitdefender on their product’s reliability and efficiency, supported further by their impressive collection of awards based on the software’s ability to pick up malware and ignore harmless software. The reliability of the antivirus should be no concern at all when considering Bitdefender. It’s also very easy to use. The user interface is very simple and easy to understand, within a few seconds you are aware of your current level of protection and what is turned on / off in terms of features. Also, you can start a scan immediately. The only potential level of confusion is the 3 different types of scan, but a little product research can dissipate this.
Detects and removes malicous software on your computer like viruses, adware or spyware.
Spyware secretly monitors what you do on your computer. Its aim is usually to capture passwords, banking credentials and credit card details.
Detect which websites are safe and can be trusted. Block malware websites and downloads.
Block 'spoof' websites designed to steal your personal information, normally after clicking a fake email.
Real-Time protection runs in the background and monitors your system continuously, blocking malware before it gets on your hard-drive.
Adware is malicous software that automatically displays or downloads advertising material such as banners or pop-ups.
Browse anonymously and securly online. Encrypt your connection to the Internet to block hackers from intercepting your data.
Set your own scheduled for system antivirus scans including what locations to scan.
Remote managment of Windows firewall or built-in advanced firewall tools.
Includes tools which will help with the speed and optimization of your computer.
Support and Customer Service
Bitdefender have some great support avenues you can use if you are stuck. They are easy to access and offer quality support, whether you choose email, community support, chat or phone. Unfortunately, it wasn’t all plain sailing with Bitdefender’s support. When we tried to use the chat support there weren’t any agents available, it was suggested that we email instead! In the case that a vital piece of software to you has been flagged as malware, you would need an answer quicker than 2 days time. We tried to reach Bitdefender’s chat support 4 times over a 20 minute period, we were unsuccessful every time! It would be naive to assume that this is representative of their chat support all the time, but it certainly doesn’t leave us with much confidence in their ability to help customers.
24/7 phone support for billing and technical questions.